Pharmacy counter

Dispense a visit's prescriptions, split what's out of stock, and collect payment — all from one screen.

View as markdown

If your practice stocks and dispenses medicines, Nimo gives the pharmacy its own counter view — a single screen per visit for working through what the doctor prescribed, without leaving anything half-tracked.

The queue

Open Pharmacy and go to the Dispense tab. Visits appear in two groups:

  • To prepare — visits with prescriptions the pharmacy hasn't actioned yet.
  • Ready — waiting for the patient — visits you've finished preparing.

The queue refreshes on its own every few seconds, so it stays current as doctors finish consults.

Working through a visit

Open a visit from the queue and its prescriptions split into three groups:

  • Available in clinic — set the quantity and price, then Dispense. If your shelf only covers part of what's prescribed, tick "Shelf covers only part — patient buys the rest outside" to split the line: one part dispensed and billed, one part sent to buy outside — each can be undone on its own.
  • Purchase outside — items you don't stock. Marking these just records the decision; they're never added to the bill.
  • Done — everything you've actioned, each with an Undo if you dispensed the wrong thing.

Need to add something the doctor didn't write up — an OTC item, or a medicine they asked for verbally? Use Add a medicine to pick it from your catalog and dispense it the same way. (Your practice owner turns this on; ask them if you don't see it.)

Marking an order ready

Once everything on a visit is actioned, tap Order ready — it tells the front desk (and you) the patient can be called up. Tap it again (Ready — undo) if you need to go back in.

Payment and closing

The visit's card shows the pharmacy total alongside the whole bill, and a status — Paid, Partly paid, Due at checkout, or Nothing to collect.

  • If money is owed, Collect payment opens the same payment sheet the front desk uses for any bill.
  • If nothing's owed and every line is actioned, Close visit — nothing due finishes the visit right from the counter — handy when a patient can skip the front desk entirely.

Good to know

  • Once the pharmacy has touched a prescription, the doctor can no longer edit or delete it from the note — they'll see a message explaining why.
  • "Ready" is an internal pharmacy marker only — it never blocks or changes checkout.

See Billing & Books for how pharmacy charges land on the visit's bill.