# Record a visit

> Press one button during the consult and Nimo writes up the note for you.

This is the heart of Nimo. While you talk with your patient, Nimo listens, then
writes a clean draft of the visit — so you finish the consult with the note
nearly done.

## How it works

1. Open the patient's visit and find the **Start visit notes** button at the
   bottom of the note editor.
2. Tap it once. The button turns into a live waveform with a timer, so you can
   see Nimo is listening.
3. Have your consultation normally. You don't need to dictate or speak to Nimo —
   just talk with your patient.
4. Tap **Stop** when you're done.

Nimo then takes a moment to prepare your notes. You'll see rotating messages
("Nimo is listening back to the visit…") while it works. When it's ready, a
draft summary drops straight into the note editor, and the full transcript is
available in a drawer if you want to read it.

## What Nimo does behind the scenes

- **Listens efficiently.** On most browsers, Nimo skips the silent gaps so only
  speech is processed — that keeps the cost of each visit tiny without you doing
  anything.
- **Writes the summary.** Nimo turns the conversation into a structured draft you
  can edit freely. It's a starting point, always under your control.
- **Keeps the recording.** The transcript stays attached to the visit so you can
  refer back.

## Good to know

- **Use Chrome for the lowest cost.** Nimo's silence-skipping works on Chrome,
  Edge, Firefox, and Android. On Safari and iPhones, recording still works
  perfectly — it just processes a little more audio. You'll see a gentle hint
  when that's the case.
- **Allow microphone access** the first time. If your browser keeps asking, choose
  "Allow" and "Remember".
- **Keep the tab in front** on a phone. iPhones pause the microphone when you
  switch away from the tab.
- **Recording needs a secure connection.** This always works on Nimo's site; it
  won't work on an insecure local page.
- Every visit gets its own short number (like **V-0042**) the moment it's
  created. You'll see it on the visit note, the appointment, and the patient's
  visit history — handy for finding a visit again or referring to it out loud.

## If something goes wrong

- *"Nimo couldn't finish your notes"* — just tap record again and retry. Your
  draft note is never lost.
- **Empty or very short transcript** — check your microphone is the right one and
  that you weren't on mute.

Next: let Nimo title and summarise the note for you — see
[Clinical notes & AI](/help/doctors/clinical-notes-ai).